1. Applicability

By placing an order through our website, you agree to these Terms and Conditions.

2. Product Information

We make every effort to describe our products accurately and to provide current information. However, typographical errors, inaccuracies, or omissions may occasionally occur.

3. Orders and Payment

Orders are processed only after full payment has been received. Available payment methods may vary by location. Customers are responsible for checking which payment options are available to them at checkout.

4. Processing and Delivery

·    Processing time: 1-3 business days.

·    Estimated delivery time: 3-7 business days, depending on the delivery location.

·    Orders are shipped directly from our supplier in China.

5. Returns and Cancellations

Please refer to our separate Return and Refund Policy for all applicable conditions and instructions.

6. Liability

We are not responsible for loss or damage during shipping when the tracking information shows that the package was delivered. Please carefully check the shipping address provided when placing your order.

7. Intellectual Property

All content on the website, including text, photographs, graphics, and logos, is owned by or licensed to Clara & Noelle and may not be copied, reproduced, or used without prior written permission.

8. Complaints Procedure

Complaints may be submitted in writing to info@claraandnoelle.com. We aim to respond within 5 business days.

9. Governing Law

These Terms and Conditions are governed by the laws of the Netherlands.