Shipping and Delivery Policy
At Clara & Noelle, we aim to deliver every order as quickly and accurately as possible. This policy explains our processing, shipping, and delivery procedures.
Processing Time
Orders are processed within 1-3 business days. Once your order has shipped, you will receive an email containing tracking information.
Estimated Delivery Time
The average delivery time is 3-7 business days, depending on your location. Delivery may take longer during busy periods or because of customs procedures or circumstances outside our control.
Shipping Method and Origin
All orders are shipped directly from our supplier in China. Customs duties, import taxes, or other charges may apply depending on the destination and applicable regulations. Any such charges are the responsibility of the customer.
Shipping Costs
Shipping costs are displayed at checkout and may depend on the weight of the order, the destination, and the selected shipping method.
Shipping Responsibility
· When tracking information shows that a package has been delivered, responsibility for the package passes to the customer.
· Please check your shipping address carefully before completing your order.
· Address errors must be reported within 24 hours after the order is placed.
Contact
For questions regarding shipping or delivery, please contact us:
Email: info@claraandnoelle.com
Website: claraandnoelle.com